Cocoon vs. Traditional Leave Management Systems
The leave platform for today’s leaves
Say goodbye to human error with Cocoon’s reliable, easy-to-use leave management system
Cocoon vs. traditional leave management systems
Traditional leave providers handle a lot manually—leaving room for error, inconsistency, and a subpar employee experience. Cocoon is redefining the leave experience with first-of-its kind technology you and your team can rely on.
| Cocoon | Traditional leave management | |
|---|---|---|
| Employee leave planning | Employees can explore options in Cocoon at any time and privately plan a leave in <10 minutes | Employees notify HR and have an intake call with a rep from the provider just to explore options |
| Compliance | Software codifies 40+ federal/state leave laws with your policies and auto-sends required notices | Humans must intake 20+ data points to manually determine eligibility and send required notices |
| Claims | Cocoon handles employer portion and gives employees a customized dashboard with step-by-step guidance | Employees navigate claims on their own, or a rep files on their behalf—resulting in room for error and lack of employee privacy |
| Payroll calculations | Automated with software for accuracy | Done manually in spreadsheets |
| Employee support | Support Team focuses only on helping employees; average reply time of 5 hours 17 minutes during business hours and a CSAT score of 90 | Reps are responsible for complex leave admin (e.g. compliance) and helping employees; SLAs between 24 and 48 hours |
| Leave plan updates | Employees can update their plan in a few clicks and all relevant compliance, claims, and pay details update automatically in real-time | Employees must contact a rep to make changes; rep manually updates relevant compliance, claims, and pay details |
| Admin leave tracking | Dashboard with view of all leaves, plus granular details on each employee’s leave timeline, claims status, pay, documents, and eligibility | Limited visibility into employee leave, eligibility, pay, or claims information — Admins rely on reps to provide info |
| Admin reporting | In-product reporting on population trends like average policy time used and benefits recouped | No “source of truth” data hub results in limited visibility into population-level trends |
| ADA leave accommodations | Seamless in-product support for request, review, and approval processes; ongoing leave tracking | Manual request and review processes; limited or no in-product tracking |
Hear from an employee: parental leave with and without Cocoon
"My first pregnancy, I was so lost and frustrated. The [second] go round, our company had partnered with Cocoon. I can’t get over how easy [they] made this…Instructions like ‘Box 1, put this date. Address needed for Area 2, copy this. Easy as that. THANK YOU Cocoon.”
Kaleana Quibell,
Former VP of Wellbeing and Platform Partners at Sequoia